Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Canada
USA
Japan
E***a –
It came very quickly, in 2 weeks. Packing is good. Connects and without batteries that are not included, through the USB cord from the computer, the cord is included. Light romantic illumination. Recommend
A***v –
He came quickly. I expected that it would be a little brighter.
A***h –
Nice night light!
R***r –
There's a smell. Good packing. The backlight is powered by batteries (not included) and from the USB cord (cord short term in), you can change mode. Fast Delivery (10 days). I ordered it as a gift, I hope children like it.
D***v –
The thing is cool, beautiful. Touch switch button. Shimmering with different colors (I took such a version). The button can stop the desired color. Of the minuses. The size of the stand is incomparable to the size of the top figoteni, which glows. Power is provided by 3 batteries and yusb. But it would be better if the stand was thinner.
K***v –
Really beautiful.
C***a –
good!
A***v –
Delivered quickly, thank you!
A***v –
not a lot light, but look nice
V*** –
The order came, in time not quickly, thanks to the Mail. All in the kit. Packaging was opened, I do not know at customs do it or at the post office when shipment …. You work without problems. One minus is a short USB wire, and so except for the power wire there is a socket under the batteries. Seller recommend. No complaints.
D***v –
all ok, as described.
G***r –
quality is nice, its very pretty
A***v –
It came quickly, it works. Can from the USB and from the batteries. Looks elegant
V***n –
Отличный товар и очень быстрая доставка
T***n –
I think it's pretty cool. A good gift for sure you like it. I haven't been able to remove the sticker because I hope it's released for kings. The only thing that's a little small.
I***a –
Everything works thanks!
I***a –
Everything works thanks!
