Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Canada
USA
Japan
E***r –
Very nice. Good light.
M***o –
Very nice, thank you…
6***r –
It's very cool, I wish it was a little bigger, the color I love
I***a –
Madly beautiful!! However, it is not clear whether the on button is on or off. When you press nothing happens, that is, there is no understanding, off it or on it now. Accordingly, the whole sunny day will leave for verification-The Lantern is activated and, therefore, it is charged or it is still turned off.
For myself, I decided that, even if it does not work, I still need such a thing as a decor. I 've been looking for this for a long time.
Later I will add a review about batteries and charge (I live in the sunny edge).
I***a –
Shipping fast. They burn normally. Beautiful.
L***y –
Very beautiful, nice light
T***s –
I bought my uncle for a gift, I was very pleased!
L***y –
Great lights.
M***z –
It's bigger than I thought. It's great for the price it has. I get to the week. Very happy
K***a –
Very cute
T***a –
The lamp is magical! Shining cool! Recommend!
A***h –
Product is OK
I***o –
The order came very quickly, I did not expect this speed. All well packed! Unfortunately, on the solar battery is a crack. I hope that the performance will not affect. Turned on the instructions to be charged. I wait for the result, I'll add the review later.
M***a –
A magnificent lamp that creates magic✨
I use it on the street and in the nursery. Magic patterns from him 🙂 happy with the purchase, the seller-a huge respect 🙂
R***r –
Very nice look at night
Y***a –
Good but very small
S***r –
My fault. Had not read that this article is too small
0***r –
The flashlight is very satisfied! The battery was charged during the day, you can already use it in the evening. I went quickly, as stated in the registration. Packed in a box and a pouty bag, everything is whole! Made skillfully, nowhere leaves anything and does not stick out. Thanks to the manufacturer and seller!