Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
V***k –
Everything is fine. Good quality. Fast shipping. Trusted seller. Thank you
K***a –
Классные!! Датчик издалека работает, всё супер! Повесили в лестничный пролёт, висит высоко и всё равно срабатывает, и сверху тоже когда идёшь. Рекомендую! Ещё и металлические, добротные. Для улицы тоже такие купим
V***e –
Reçu conforme et rapidement
T***h –
top danke
R***z –
Prefect
A***k –
very good quality, quick arrival. highly recommended
O***n –
работает, смотрится отлично!
P***r –
Comme decrit fonctionne parfaitement
P***r –
Para já funciona bem, satisfação
P***r –
Sehr gute und hochwertige Qualität…sehr zufrieden
r***d –
nice light. good quality. sensor works well. happy 5-star
P***r –
Oświetlenie super, szybka przesyłka i solidne wykonanie. Opis zgodny z zamówieniem. Polecam zakup od tego sprzedawcy.
P***E –
conforme à la description, fonctionne parfaitement
c***r –
not actually got them up yet due to the tiny wires fitted to the supplied units. Need to make some modifications to the wall to allow fitting.
S***a –
ilumina super bien y es como en la foto .recomiendo 👍 ha tardado una semana en llegar a España